Terms & Conditions

ATM Packers and Movers Ahmedabad

Welcome to ATM Packers and Movers Ahmedabad. These Terms & Conditions govern your use of our website and your interaction with our relocation, packing, transportation, and moving services.

By accessing our website, submitting an enquiry, requesting a quotation, or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. About Our Services

ATM Packers and Movers Ahmedabad provides relocation and moving-related services based on the requirements communicated by customers. Our services may include:

  • House and Home Shifting
  • Local Shifting in Ahmedabad
  • Domestic Relocation
  • Interstate Moving Services
  • Office and Commercial Relocation
  • Packing and Moving
  • Loading and Unloading
  • Bike Transportation
  • Car Transportation
  • Other relocation support as mutually discussed and agreed

2. Moving Enquiries and Quotations

Customers may submit their moving requirements through our website, online moving quote form, telephone, WhatsApp, email, or other available communication channels.

Any online estimate, enquiry response, or preliminary quotation is based on the information provided by the customer and may be subject to confirmation after discussing the actual relocation requirements.

The final service price may depend on factors such as the actual quantity and nature of goods, distance, access conditions, floor level, packing requirements, loading and unloading requirements, vehicle requirements, route conditions, and other services requested.

3. Customer Information

Customers are responsible for providing accurate and complete information relating to their relocation requirements.

This may include pickup and delivery addresses, contact details, shifting date, household or office inventory, vehicle information, access conditions, special handling requirements, and any other information relevant to the requested service.

Incorrect, incomplete, or materially changed information may affect the quotation, scheduling, vehicle requirements, manpower requirements, or overall service arrangements.

4. Booking and Confirmation

Submitting an online enquiry or requesting a quotation does not by itself constitute a confirmed booking.

A relocation booking becomes confirmed only after the required service details, availability, applicable charges, schedule, and other relevant arrangements have been discussed and mutually accepted.

Customers may be required to provide additional information or complete applicable booking formalities before the service is scheduled.

5. Pricing and Additional Charges

Moving charges are determined according to the requirements of the individual relocation.

Additional charges may apply where the actual service requirements differ from the information originally provided or where additional services are requested.

Such circumstances may include, where applicable:

  • Additional items or greater volume than originally declared
  • Additional packing or special packing requirements
  • Additional loading or unloading requirements
  • Changes to pickup or delivery locations
  • Additional distance or route changes
  • Restricted access, stairs, difficult entry, or additional handling requirements
  • Customer-requested changes or additional services

Any applicable additional charges should be discussed with the customer before the relevant additional service is carried out whenever reasonably practicable.

6. Packing and Handling

Packing requirements may vary depending on the type, quantity, size, fragility, and value of the goods being moved.

Customers should inform us in advance about fragile, valuable, unusually heavy, oversized, delicate, or specially handled items so that appropriate arrangements can be discussed.

Where customers choose to pack certain items themselves, responsibility for the adequacy of that customer-provided packing may remain with the customer, subject to applicable law and the specific service arrangement.

7. Prohibited and Restricted Items

Customers must not knowingly include illegal, hazardous, prohibited, or restricted goods in a shipment without appropriate disclosure and authorization.

Examples may include hazardous substances, explosives, flammable materials, illegal substances, weapons, or other goods restricted under applicable laws or transportation requirements.

Customers are responsible for informing us about any item that may require special handling, documentation, authorization, or transportation restrictions.

8. Pickup and Delivery

Pickup and delivery schedules are planned according to the agreed service arrangements and prevailing operational conditions.

Actual timing may be affected by traffic, weather, road conditions, vehicle availability, access restrictions, building rules, government requirements, unforeseen operational circumstances, or other factors beyond reasonable control.

Customers are expected to provide reasonable access to the pickup and delivery locations and to communicate any building, parking, entry, lift, timing, or access restrictions in advance.

9. Customer Responsibilities

Customers are responsible for:

  • Providing accurate information about the shipment and relocation requirements
  • Providing correct pickup and delivery details
  • Informing us about fragile, valuable, oversized, or special-care items
  • Removing personal documents, cash, jewelry, and other highly personal valuables unless specifically agreed otherwise
  • Obtaining any building, society, office, parking, or access permissions required at the relevant locations
  • Providing reasonable access for agreed moving activities
  • Completing any required documentation or declarations accurately

10. Documents and Valuable Personal Items

Customers are strongly advised to keep passports, identity documents, cash, jewelry, important certificates, confidential papers, keys, medicines, and other irreplaceable personal valuables with them unless a separate arrangement has been expressly agreed.

Customers should also maintain copies or records of important documents and information relevant to their move.

11. Vehicle Transportation

For bike and car transportation services, customers are responsible for providing accurate vehicle information and the documents reasonably required for transportation.

Customers should remove personal belongings and valuables from vehicles before handover unless otherwise agreed.

Vehicle transportation arrangements may be subject to route conditions, vehicle type, documentation, loading requirements, and applicable transportation rules.

12. Cancellation and Rescheduling

Customers should inform ATM Packers and Movers Ahmedabad as early as possible if they need to cancel, postpone, or reschedule a confirmed moving service.

Any applicable cancellation, rescheduling, advance-payment, or other charges will depend on the agreed booking terms and the circumstances of the request.

Availability for a new moving date is subject to operational capacity and confirmation.

13. Delays and Unforeseen Circumstances

We make reasonable efforts to coordinate moving services according to the agreed schedule. However, delays may occur because of circumstances outside our reasonable control.

These may include severe weather, traffic restrictions, road closures, accidents, government restrictions, strikes, natural events, vehicle issues, building restrictions, or other unforeseen operational circumstances.

14. Damage, Loss, and Claims

Customers should inspect goods and the relevant delivery condition at the time of delivery and report any apparent issue as soon as reasonably possible.

Any claim relating to loss, shortage, damage, or service issues will be reviewed based on the applicable service arrangement, available documentation, condition records, packing details, and circumstances of the matter.

Where applicable, claims may be subject to agreed terms, supporting documentation, declared value, insurance or transit-protection arrangements, and applicable law.

15. Insurance and Transit Protection

Any insurance, transit-risk coverage, or protection arrangement is subject to the specific terms and conditions communicated or agreed for the relevant shipment.

Customers should request clarification regarding any available protection or insurance arrangement before confirming a booking if such coverage is important to their relocation.

16. Website Information

We make reasonable efforts to keep information on our website useful and current. However, website content may change from time to time and may not always represent the final terms applicable to an individual relocation.

Service availability, pricing, schedules, coverage, and other operational details may vary depending on the customer’s specific requirements.

17. Online Forms and Communication

Information submitted through our website forms, telephone calls, email, WhatsApp, or other communication channels may be used to respond to your enquiry and coordinate requested services.

Please refer to our Privacy Policy for information regarding the collection and handling of personal information.

18. Third-Party Service Providers

Depending on the nature of a relocation, certain services may involve transportation providers, drivers, logistics personnel, technology providers, or other service partners.

Where third-party service providers are involved, their role will be limited to the relevant service or operational requirement, subject to applicable arrangements and law.

19. Website Use

You agree to use our website lawfully and responsibly. You must not knowingly misuse the website, interfere with its operation, submit fraudulent information, attempt unauthorized access, or use the website for unlawful purposes.

20. Intellectual Property

Unless otherwise stated, website text, branding, logos, graphics, design elements, and other original content belonging to ATM Packers and Movers Ahmedabad may not be copied, reproduced, modified, distributed, or commercially used without appropriate permission.

21. Limitation of Liability

To the extent permitted by applicable law, our responsibility for a particular relocation service will be governed by the specific service arrangement, applicable documentation, agreed terms, and relevant legal requirements.

Nothing in these Terms & Conditions is intended to exclude or limit any liability or customer right that cannot lawfully be excluded or limited under applicable law.

22. Changes to These Terms

ATM Packers and Movers Ahmedabad may update these Terms & Conditions from time to time to reflect changes in our services, website, business practices, or applicable requirements.

Updated terms will be published on this page. Customers are encouraged to review this page periodically.

23. Contact Us

If you have any questions regarding these Terms & Conditions, our services, quotations, bookings, or moving arrangements, please contact us:

ATM Packers and Movers Ahmedabad
Plot No. 27, Aslali Transport Nagar, Aslali, Ahmedabad, Gujarat 382427

Phone: +91 99249 76001

Email: info@atmpackersandmovers.com

Last Updated: September 2026

By accessing our website, submitting an enquiry, requesting a quotation, or using our services, you acknowledge that you have read and understood these Terms & Conditions.

ATM Packers and Movers Ahmedabad • ALL TIME MOVE